Trusted by global enterprises across industries
BPOs struggle with fragmented client operations and lack of end-to-end visibility, leading to missed service targets and slower response to issues. Manual reconciliation, validation, and checks create backlogs and introduce avoidable delays in finance and supply chain cycles.
How we fix this
Any file, any format
Instantly adapt to any client workflow—finance, onboarding, HR, or supply chain—with template-free, zero-setup automation.
Touchless data prep
Reconcile mismatches, automate approvals, and monitor processes end-to-end with real-time validation and control-tower visibility.
Smarter delivery at scale
Optimize procure-to-pay and customer-to-cash cycles with hyper-automation, improving cash flow, SLA compliance and client satisfaction.
“Since our adoption of fileAI in 2020, we have processed ~100,000 files per month, creating a major uplift in productivity. With fileAI, OSOME can confidently scale operations to help more clients save time and focus on their business.”
How we orchestrate for BPO's
AI Data Capture
Extract and classify multi-client files (invoices, contracts, HR, logistics) using AI OCR and zero-shot classification—no templates required for onboarding or production.
AI Data Preparation
Apply configurable schemas, enrichment, cross-file checks, and business rules for regulatory-grade accuracy across all service lines.
AI Workflow
Orchestrate integrated PTP, OTC, RTR, HR, and supply chain processes with automated routing, exception handling, reconciliation, and robust client reporting.
AI Data Capture
Universal Document Ingestion
Auto-classify and extract from invoices, contracts, HR forms, logistics records with no templates.
AI Data Capture
Multi-Client Segmentation
Keep each client’s data isolated with granular access controls and audit logs.
AI Data Capture
Cross-Format Extraction
Handle emails, scanned documents, spreadsheets, and more from any client source.
AI Data Preparation
Custom Validation Schemas
Define client-specific rules in plain language and enforce them automatically.
AI Data Preparation
Cross-Document Consistency
Reconcile data across invoices, POs, contracts, HR records, ensuring full data integrity.
AI Data Preparation
Enrichment & Benchmarking
Cross-reference client files with external, web, or industry datasets to deliver advisory value.
AI Workflow
Client Workflow Builder
Design and automate onboarding, approval, reconciliation, and reporting logic for each unique client process.
AI Workflow
Automated Reporting
Generate and distribute client performance dashboards and executive summaries.
AI Workflow
Escalation & Review
Orchestrate end-to-end fulfillment, inventory, procurement, and order flows with digital sourcing and real-time monitoring.
AI automation you can trust
Data security is a top priority for fileAI.
With SOC2 Type 2 compliance and ISO 270001 certification, you can trust fileAI’s robust security controls to protect your data and mitigate information security risks.
With SOC2 Type 2 compliance and ISO 270001 certification, you can trust fileAI’s robust security controls to protect your data and mitigate information security risks.
Trust Center
Whitepapers & Resources
See how BPOs boost productivity and service quality with fileAI
Complete the form to schedule your live product demo with our team.
You'll learn how fileAI empowers agents to work faster, reduces errors, and scale service delivery for global clients.
You'll learn how fileAI empowers agents to work faster, reduces errors, and scale service delivery for global clients.
