We support most file formats, including: JPEG, PNG, TIF, TIFF, HEIC, HEIF, PDF, CSV, XLSX, XLS, DOC, DOCX, ZIP, WEBP. For any file formats not listed, please reach out to our team.
Can fileAI process documents in multiple languages and handwriting?
Yes. Our AI OCR engines recognize printed and handwritten text in over 200 languages, and you can fine-tune a custom model for niche scripts or writing styles when you need extra accuracy.
Can fileAI process long documents?
Yes, fileAI can extract, process, and understand data from documents with hundreds of pages.
How does fileAI charge for the Starter plan?
Pay only for what you process: we count one billable page as either one document page or one sheet.
How does fileAI keep my file data safe?
fileAI encrypts every file in transit (TLS) and at rest (AES-256), enforces role-based access with audit logs, and runs on ISO 27001-certified infrastructure. Our controls satisfy GDPR and are independently audited for SOC2 Type 2. Private cloud and on-premise options are available for full data isolation.
AI automation you can trust
Data security is a top priority for fileAI.
With SOC2 Type 2 compliance and ISO 270001 certification, you can trust fileAI’s robust security controls to protect your data and mitigate information security risks.