Subprocessors List

Last Updated: January 1, 2026 (Version 1.0)
fileAI may use Subprocessors to Process Customer Data. This page provides relevant information about each fileAI product and Subprocessors they may use under which conditions. If you have questions about this list, please contact us at security@file.ai.
Subprocessor
Designated Contact
Contact Email
Physical Address
Description of Processing Activities Performed
Location
Date Added
Amazon Web Services, Inc.
Data Protection Officer
hr-dsr-privacy@amazon.com
410 Terry Avenue North, Seattle, WA 98109-5210, USA
Data extraction, storage, workflow processing, customer specific
US, Singapore, Australia
1 January 2026
OpenAI Group PBC (Primary) /OpenAI OpCo, LLC (Service Provider)
Data Protection Officer
dsar@openai.com
3180 18th St, San Francisco, CA 94110, USA
Data extraction from documents, report and summary generation
US, Singapore, Australia
1 January 2026
Google LLC
Data Protection Officer
dpo-google@google.com
1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Data extraction from documents, report and summary generation
US, Singapore, Australia
1 January 2026
Anthropic PBC
Legal Department
legal@anthropic.com
548 Market Street, PMB 90375, San Francisco, CA 94104, USA
Data extraction from documents, report and summary generation
US, Singapore, Australia
1 January 2026
LangChain Inc.
Privacy Team
privacy@langchain.dev
San Francisco, CA, USA
Debugging testing and refining model performance
US, Singapore, Australia
1 January 2026
ClickHouse, Inc.
Privacy Department
privacy@clickhouse.com
1801 Page Mill Road, Palo Alto, CA 94304, USA
Data transformation
US, Singapore, Australia
1 January 2026
Perplexity AI, Inc.
Support/Privacy Team
support@perplexity.ai
115 Sansome St, Suite 900, San Francisco, CA 94104, USA
GenAI supported Internet Search
US, Singapore, Australia
1 January 2026