fileAI may use Subprocessors to Process Customer Data. This page provides relevant information about each fileAI product and Subprocessors they may use under which conditions. If you have questions about this list, please contact us at security@file.ai.
Amazon Web Services, Inc.
Data extraction, storage, workflow processing, customer specific
Designated Contact
Data Protection Officer
Contact Email
Physical Address
410 Terry Avenue North, Seattle, WA 98109-5210, USA
Location
US, Singapore, Australia
Date Added
1 January 2026
OpenAI Group PBC (Primary) /OpenAI OpCo, LLC (Service Provider)
Data extraction from documents, report and summary generation
Designated Contact
Data Protection Officer
Contact Email
Physical Address
3180 18th St, San Francisco, CA 94110, USA
Location
US, Singapore, Australia
Date Added
1 January 2026
Google LLC
Data extraction from documents, report and summary generation
Designated Contact
Data Protection Officer
Contact Email
Physical Address
1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Location
US, Singapore, Australia
Date Added
1 January 2026
Anthropic PBC
Data extraction from documents, report and summary generation
Designated Contact
Legal Department
Contact Email
Physical Address
548 Market Street, PMB 90375, San Francisco, CA 94104, USA
Location
US, Singapore, Australia
Date Added
1 January 2026
LangChain Inc.
Debugging testing and refining model performance
Designated Contact
Privacy Team
Contact Email
Physical Address
San Francisco, CA, USA
Location
US, Singapore, Australia
Date Added
1 January 2026
ClickHouse, Inc.
Data transformation
Designated Contact
Privacy Department
Contact Email
Physical Address
1801 Page Mill Road, Palo Alto, CA 94304, USA
Location
US, Singapore, Australia
Date Added
1 January 2026
Perplexity AI, Inc.
GenAI supported Internet Search
Designated Contact
Support/Privacy Team
Contact Email
Physical Address
115 Sansome St, Suite 900, San Francisco, CA 94104, USA
Location
US, Singapore, Australia
Date Added
1 January 2026
Posthuman CMF
Processes claims data, documents, extracted fields, metadata, and supporting evidence to assess risk signals and support claims review workflows.
Designated Contact
Bas van Rooij (CEO)
Contact Email
Physical Address
James Wattstraat 77, s1, 1097 DL Amsterdam, Netherlands
Location
Netherlands
Date Added
1 June 2026