Trusted by global enterprises across industries
Insurance teams spend up to 80% of their time manually processing documents instead of focusing on customers, creating bottlenecks that slow claims resolution and frustrate policyholders. Underwriting decisions can often delayed by weeks because critical risk data is buried in unstructured formats across disconnected systems.
How we fix this
Any file, any format
We capture and structure handwritten claims, scanned policies, and multilingual forms instantly, reducing processing from weeks to minutes.
Eliminate delays with AI automation
We classify, process and route claims automatically, removing bottlenecks and accelerating settlements.
Real-time insight
We generate live dashboards and structured grids, giving underwriters real-time insight to make faster decisions.
“Just one month into our project, fileAI is reducing our claims processing time by 60% and claims operating expenses by 40%.”
How we orchestrate for insurance
AI Data Capture
Use advanced AI OCR, zero-shot classification, and file-splitting to extract and structure data from handwritten, scanned, or multilingual insurance documents.
AI Data Preparation
Apply validation, cross-file checks, enrichment, and referencing to normalize data, detect inconsistencies, and ensure regulatory compliance.
AI Workflow
Automate orchestration of claims and policy processes through routing, matching, reconciliation, reporting, and audit trail generation.
AI Data Capture
Claims Document Processing
Real-time extraction from photos, medical reports, and police files, cutting manual sorting from 48 hrs to seconds.
AI Data Capture
Policy Document Normalization
Convert handwritten applications and broker submissions into clean data fields ready for export.
AI Data Capture
Legacy Policy Digitalization
Transform decades of paper records into structured digital assets, clearing backlogs instantly and generating insights.
AI Data Preparation
Fraud Pattern Detection
Cross-check claims against historical fraud models and external databases, improving detection accuracy beyond manual reviews.
AI Data Preparation
Risk Assessment
Normalize risk metrics across teams and sources, ensuring consistent underwriting decisions.
AI Data Preparation
Compliance Validation
Auto-validate policy terms against current regulations, flagging missing disclosures before filings.
AI Workflow
End-to-End Claims Automation
Orchestrate document intake, approval routing, and payment authorizations in a single touchless workflow.
AI Workflow
Loss Run Management
Cross-reference updated loss run insights and contract obligations to identify coverage gaps and inform negotiations.
AI Workflow
Underwriting Data Enrichment
Integrate third-party data sources and internal policy history to prefill applications and reduce manual data gathering.
AI automation you can trust
Data security is a top priority for fileAI.
With SOC2 Type 2 compliance and ISO 270001 certification, you can trust fileAI’s robust security controls to protect your data and mitigate information security risks.
With SOC2 Type 2 compliance and ISO 270001 certification, you can trust fileAI’s robust security controls to protect your data and mitigate information security risks.
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Whitepapers & Resources
See how leading insurers streamline operations with fileAI
Complete the form to schedule your live demo with our team.
You'll learn how fileAI automates the full claim lifecycle—intake, policy matching, fraud checks, exception handling, approvals—all the way through to payment and reporting dashboards.
You'll learn how fileAI automates the full claim lifecycle—intake, policy matching, fraud checks, exception handling, approvals—all the way through to payment and reporting dashboards.
