Introducing Our New Outcome-Based Pricing

Quick answer: fileAI is retiring per-page pricing. Under outcome-based pricing, you pay only when an Agent Flow delivers the outcome it was built for—not for every file you throw at it. If a run fails for a technical reason, you owe nothing.

Paying for effort was never the point

For years, we priced by the page. Feed the platform 100,000 pages, pay for 100,000 pages—whether or not anything useful came out the other end.

That made sense when the deliverable was extracted data. It doesn't anymore.

fileForge, our foundational platform, has long since outgrown just data extraction. It now runs complete Agent Flows: AI agents that ingest files, apply your business rules, reconcile data across documents and references, resolve exceptions, and post a finished result straight into your system of record. An insurer running a Claims Agent Flow doesn't want a batch of files processed. It wants the claim done: zero-touch when it's simple, with an adjuster-ready report when it isn't.

Billing for pages processed instead of the outcome delivered means billing for effort instead of value. So we're changing it.

This isn't a fileAI-only shift. Bain & Company reviewed pricing across nearly 200 B2B SaaS companies (June 2026) and found that only about 10% of AI-native and hybrid vendors have moved to outcome-based pricing—most still bill for effort or output. We're joining that 10% because it's a better deal for you: you stop paying for effort and start paying for results.

What outcome-based pricing actually means at fileAI

You're charged only when an Agent Flow reaches a defined, successful outcome. No charge for a technical failure. No charge for a duplicate fileAI caused. No charge for a rerun fileAI triggered.

Outcome-based pricing means different things depending on who's selling it. Elsewhere, it often ties payment to downstream business results—revenue lift, cost savings realized—outcomes that are hard to attribute and slow to verify. fileAI ties payment to something narrower and immediately checkable: a completed unit of work with a clear, contractually defined finish line.

Every fileAI Agent has that definition built in. A "Billable Agent Run" is one file, record, case, or business packet delivered to its destination—or an exception resolved in a way your contract explicitly counts as complete. Technical failures never count, full stop.

How the pricing works

Every fileAI Agent—fileScout inspecting a file, a Purchase-to-Ledger Agent posting a payable, a Claims Agent assessing a case—has a published starting price per completed Run. You choose your plan based on expected volume, and the price per Run drops as your committed volume grows. Tokens, pages, and model calls stay internal cost inputs. You never see them on an invoice.

That's a different model from commodity OCR tools like AWS Textract or Google Document AI, which charge well under ten cents a page because they're selling a technical component, not a finished outcome. The price for fileAI's Purchase-to-Ledger Agent is based on a completed packet, because it covers everything you no longer do by hand: coding, exception routing, posting to the ledger. You're not paying for extraction. You're paying for a finished, auditable outcome.

Why this is better for you

• Cost tracks value. You pay when we deliver a finished packet, a matched record, a resolved case—not when a file is merely touched. Fail for a technical reason, and you owe nothing.
• Budgets stop being a guess. Committed Run tiers give your finance team a number to plan against. The outcome requirement means that number never includes work that didn't happen. Our published starting prices and Standard Run definitions remove the ambiguity before you sign anything.
• You pay for what you use, not what you guessed. Under per-page pricing, a straightforward file and one that triggers hours of exception handling cost the same. Outcome-based pricing prices the thing you actually value: a finished purchase packet, a resolved claim, a validated policy update.

The bottom line

We've always stood for governed, auditable, deterministic execution. Now our pricing matches our platform. You pay for finished outcomes, not files that pass through a pipeline.

Talk to fileAI about how outcome-based pricing applies to your Agent Flow—and get the starting Run price for your industry's workflows.

Make. Work. Flow. Now we really mean it.

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