Insurance Solutions: AI Workflows for Claims & Underwriting

AGENTIC WORKFLOWS for all

Make.

Insurance

. Flow.

Run claims and underwriting AI workflows at scale, with outcome-based pricing that ties cost directly to completed work.

Two colleagues discussing a claim on a tablet

Claim submitted

Documents verified

Claim approved

CLM-4821 · 55 checks passed

$8,450 paid out

Customer notified

Claim submitted

Documents verified

Claim approved

CLM-4821 · 55 checks passed

$8,450 paid out

Customer notified

Trusted across enterprises

Explore the workflows

Automate mission-critical insurance operations with fileShield

Real-time processes powered by AI data extraction, fraud detection, and auto-validations.

fileShield platform

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Governance by Design

Explore our Trust Center

Full audit traceability and accountability

We eliminate “black box” anxiety. Every AI decision, extraction, and validation step is logged with timestamps and source citations. Allowing enterprises to remain Shariah-compliant.

Human in the loop

Customize workflows according to your SOPs, introducing approvals and manual triggers where you require. Visibility over every action that happens on the platform for full traceability and auditability.

GDPR
Compliant

HIPAA
Compliant

ISO 27001
Certified

ISO 42001
Certified

SOC 1 Type II
Certified

SOC 2 Type II
Certified

Capabilities for you

Turn customer data into timely insights that drive commercial value

When records are consolidated and validated on a single platform, it forms a fully traceable and governed foundation for insurers to operate on.

fileAI fraud detection dashboard showing a fraud risk score of 72

Fraud detection and scoring

Forensics verifies the integrity of every claim submission with a rigorous 8-discipline checklist that goes above industry standards.

Learn more about fileForensics

Fraud detection and scoring

Forensics verifies the integrity of every claim submission with a rigorous 8-discipline checklist that goes above industry standards.

Learn more about fileForensics

Claim documents classified as motor, low complexity, straight-through approved

STP optimization

Zero-shot classification and automating document checklists, routing and validation checks for low-complexity claims.

STP optimization

Zero-shot classification and automating document checklists, routing and validation checks for low-complexity claims.

Next-best action report ranking approve with subrogation at 94%

Recommendation report

Next-best action based off verifiable data.

Recommendation report

Next-best action based off verifiable data.

Underwriting cross-check against risk model, RI treaty and UW guidelines

Streamline commercial underwriting

Cross-checking across external sources like risk models, RI & UW guidelines.

Streamline commercial underwriting

Cross-checking across external sources like risk models, RI & UW guidelines.

Set your business priorities in motion

GENERAL INSURER

Global insurer cuts costs by 18%, effecting full automation in 30 days with agentic AI

Automated workflows to digitize, verify, and categorize claims data with precision and efficiency using a claims AI agent that seamlessly integrated with MSIG’s Claims Management System. Strengthen data analytics capabilities and fraud protection while support its commitment to sustainability.

GENERAL INSURER

Global insurer cuts costs by 18%, effecting full automation in 30 days with agentic AI

TRAVEL & MOTOR INSURANCE

Leading online insurer cut claim settlement time by 16x with agentic workflows

Reduced manual intervention in claims registration and processing, reaching 98% straight-through processing using fileAI’s AI components. Leading to the launch of a resubmission portal for improved customer experience.

TRAVEL & MOTOR INSURANCE

Leading online insurer cut claim settlement time by 16x with agentic workflows

Ready to build your own competitive advantage with agentic AI?

Schedule a consultation with our insurance specialists to learn how your organization can leverage agentic AI built on a governed platform that scales in production for insurance workflows.

Ready to build your own competitive advantage with agentic AI?

Schedule a consultation with our insurance specialists to learn how your organization can leverage agentic AI built on a governed platform that scales in production for insurance workflows.

Book a personalized consultation

Schedule a 15-min consultation with our fileShield specialists.

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